Tip menawan hati pelanggan / Zainuddin Zakaria, Ziadatul Hidayah Zakaria
Material type:
TextPublication details: Kuala Lumpur : PTS Professional Publishing, 2008Description: xiv, 166 p. ; 23 cmISBN: - 9789833586219 (pbk.) :
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | Mindef Library & Info Centre | M 658.812 ZAI (Browse shelf(Opens below)) | 1 | Available | 39195-1001 |
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| M 658.409 FAR Menjadi pemimpin super / | M 658.409 HAS Membina eksekutif berkarisma / | M 658.8 KOT Prinsip pemasaran Kotler / | M 658.812 ZAI Tip menawan hati pelanggan / | M 658.872 ROZ Mega leader MLM : bimbing dan komunikasi / | M 745.619 DID Koleksi karya master kaligrafi islam : naskhi, sulus, diwani, diwani jali, farisi, kufi, riq'ah /[penyusun] Drs. H.D. Sirojuddin AR, MAg | M 808.850 ABD Melayu 5 dekad / |
Buku ini mengupas cara-cara menawan pelaggan baru, mengekalkan pelanggan sedia ada dan memikat semula pelanggan terdahulu dengan lebih efektif, beretika dan lebih cekap.
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