Tip menawan hati pelanggan / (Record no. 24051)

MARC details
000 -LEADER
fixed length control field 00657cam a2200157 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789833586219 (pbk.) :
Terms of availability 12.70 BND
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name ZAINUDDIN Zakaria
245 ## - TITLE STATEMENT
Title Tip menawan hati pelanggan /
Statement of responsibility, etc. Zainuddin Zakaria, Ziadatul Hidayah Zakaria
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Kuala Lumpur :
Name of publisher, distributor, etc. PTS Professional Publishing,
Date of publication, distribution, etc. 2008
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 166 p. ; 23 cm
400 ## - SERIES STATEMENT/ADDED ENTRY--PERSONAL NAME [OBSOLETE, CAN/MARC], [LOCAL, USA]
Personal name Mengandungi indeks
520 ## - SUMMARY, ETC.
Summary, etc. Buku ini mengupas cara-cara menawan pelaggan baru, mengekalkan pelanggan sedia ada dan memikat semula pelanggan terdahulu dengan lebih efektif, beretika dan lebih cekap.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER RELATIONS
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER SERVICES
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
i 39195-1001
r Y
s Y
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Mindef Library & Info Centre Mindef Library & Info Centre 19/12/2012   M 658.812 ZAI 39195-1001 03/01/2024 1 03/01/2024 Book