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How to deliver exceptional customer service: 5 star service / Michael Heppell

By:

HEPPELL Michael

Material type: Text

TextPublication details: Great britain : Prentice hall business, 2006Edition: 2nd editionDescription: vii, 241 p. : illISBN:

9780273734383 (pbk) :

Subject(s):

Summary: This book is perfect if you'd like to greater success for your organisation and more successful career that can remarkable results for more clients.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Training Institute Library On-Shelf	658.812 HEP (Browse shelf(Opens below))	1	Available		33988-1001

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Previous	658.8 SAM Entering & succeeding in emerging countries : marketing to the forgotten majority /	658.810 VAR Brilliant pitch : what to know,do and say to make the perfect pitch /	658.812 DOO Understanding and managing customers /	658.812 HEP How to deliver exceptional customer service: 5 star service /	658.827 CES Conversational capital : how to create stuff people love to talk about /	658.85 GIT Little red book of selling : 12.5 principles of sale greatness : how to make sale forever /	658.85 GIT Little red book of sales answers : 99.5 real world /cJeffrey Gitomer	Next

This book is perfect if you'd like to greater success for your organisation and more successful career that can remarkable results for more clients.

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