How to deliver exceptional customer service: 5 star service /

HEPPELL Michael

How to deliver exceptional customer service: 5 star service / Michael Heppell - 2nd edition - Great britain : Prentice hall business, 2006 - vii, 241 p. : ill.

This book is perfect if you'd like to greater success for your organisation and more successful career that can remarkable results for more clients.

9780273734383 (pbk) : 44.50 BND


CUSTOMER SERVICES --MANAGEMENT
CONSUMER SATISFICATION