| 000 | 00628cam a2200133 4500 | ||
|---|---|---|---|
| 020 |
_a0749443626 : _b (pbk) 9.99 GBP |
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| 100 | 1 | _aLEIBLING Mike | |
| 245 |
_aHow people tick : _ba guide to difficult people and how to handle them / _cMike Leibling |
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| 260 |
_aLondon: _bKogan Page, _c2005 |
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| 300 | _a182 p. | ||
| 520 | _aPractical guide on dealing with 45 different categories of difficult people. In each case summarises the difficult behaviour, explains why it is irritating, why it occurs, and how to overcome it. Contains numerous anecdotes and practical tips. | ||
| 650 | _aINTERPERSONAL SKILLS | ||
| 945 |
_i20266-1001 _rY _sY |
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| 999 |
_c6239 _d6239 |
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