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100 _aCHIH-MING Tsai
245 _aThe effects of service quality, brand loyalty, and customer satisfaction on repurchase intention:
_ban empirical case study of online travel agents in Taiwan/
_cChih-Ming Tsai, Ying-Feng Huang, Kuo-Ren Lou
260 _c2025
520 _aThis research investigates how service quality, brand loyalty, and customer satisfaction influence the repurchase intentions of customers using online travel agencies in Taiwan. The study aims to understand the direct and indirect relationships between these factors. Specifically, it examines how service quality affects repurchase intention both directly and through the mediating roles of brand loyalty and customer satisfaction.
598 _aBRAND LOYALTY, CUSTOMER SATISFACTION, ONLINE TRAVEL AGENTS, REPURCHASE INTENTION, SERVICE QUALITY, NEWARTICLS
650 _aBRAND LOYALTY
650 _aCUSTOMER SATISFACTION
650 _aONLINE TRAVEL AGENTS
650 _aREPURCHASE INTENTION
650 _aSERVICE QUALITY
773 _gAsia Pacific Viewpoint, Volume 66, Number 1, April 2025, pg 73-84
942 _2ddc
_cARTICLE
_n0
999 _c48141
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