000 01341nam a22002177a 4500
001 47440
020 _a9781774581513 (pbk.):
082 _a158.7 WAD
100 _aWADE A. Sophie
_eauthor
245 _aEmpathy works:
_bthe key to competitive advantage in the new era of work/
_cby A. Sophie Wade
260 _a[Vancouver, British Columbia]:
_bPage Two Books,
_c[2022]
300 _a295 pages:
_billustratons;
_c22 cm.
504 _aIncludes bibliographical references.
520 _aIn empathy works, work futurist, international keynote speaker, instructor, workforce consultant, and host of the popular Transforming Work podcast Sophie Wade reveals why empathy is an essential corporate value, mindset, and skill for understanding and engaging customers and employees to achieve sustainable growth. As we adapt for increased digitalization and flexible work environments, Wade explains how to integrate empathy throughout an organization: into the culture, leadership, and teamwork. Sharing data and insights from brain science and organizational psychology, Wade shares real situations and stories from around the world to guide you along the way.
650 _aCOMMUNICATION IN ORGANIZATIONS
650 _aEMPATHY
650 _aLEADERSHIP
650 _aSOCIAL INTERACTION
650 _aSUCCESS IN BUSINESS
942 _2ddc
_cBOOK
_n0
999 _c47440
_d47440