000			00900cam a2200145 4500
020			_a0335200478 (pbk.): _c19.99 UK
100		1	_aJOYCE Paul
245		0	_aStrategic management for the public services
260			_aBuckingham: _bOpen University Press, _c1999
300			_a204p.
440			_aManaging the public services
520		3	_aIntroduction to the theory and practice of strategic management in the public sector. Covers main concepts, such as mission statements, performance analysis, decision making, leadership, and implementation. Also explores key issues, such as governance, involving the public, transformational strategies, managing crisis, and interorganizational planning. Conceptual tools and material in the form of worksheets, which can be used to carry out analysis and planning are included and examples drawn from various countries.
598			_aEDP
945			_i0009823 _rY _sY
999			_c45147 _d45147