| 000 | 00679cam a2200193 4500 | ||
|---|---|---|---|
| 020 |
_a9780071771320 (pbk) : _cBND80.00 |
||
| 100 | 1 | _aPATTERSON Kerry | |
| 245 |
_aCrucial coversations : _btools for talking when stakes are high / _cby Kerry Patterson, Joseph Grenny, Ron Mcmillan and Al Switzler |
||
| 250 | _a2nd edition | ||
| 260 |
_aNew York : _bMcGraw-Hill , _c2012 |
||
| 300 | _axvii, 244 pages : illustrations ; 22 cm | ||
| 504 | _aIncludes bibliograpical references and index | ||
| 650 | _aINTERPERSONAL COMMUNICATIONS | ||
| 650 | _aINTERPERSONAL RELATIONS | ||
| 700 | _aGRENNY Joseph | ||
| 700 | _aMCMILLAN Ron | ||
| 700 | _aSWITZLER Al | ||
| 945 |
_i66896-1001 _rY _sY |
||
| 999 |
_c41011 _d41011 |
||