000 | 00688cam a2200181 4500 | ||
---|---|---|---|
020 | _a0273605232 (hbk.) | ||
100 | 1 | _aBENDELL Tony | |
245 | 0 | _aImplementing quality in the public sector | |
260 |
_aLondon: _bPitman Publishing, _c1994 |
||
300 | _a255p. | ||
520 | 3 | _aFocuses on the experience of Britain and the United States in implementing Total Quality Management programmes in public sector services. Includes a chapter on market testing and competitive tendering in the UK Ministry of Defence. | |
650 | _aBRITAIN | ||
650 | _aDEFENCE PROCUREMENT | ||
650 | _aPUBLIC ADMINISTRATION | ||
650 | _aQUALITY MANAGEMENT | ||
700 | _aBOULTER Louise | ||
945 |
_i0001789 _rY _sY |
||
999 |
_c3890 _d3890 |