000 | 00677cam a2200157 4500 | ||
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020 |
_a9780462099781 (pbk.) : _cBND $24.37 |
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100 | 1 | _aKAY, Frances | |
245 |
_aDealing with difficult people for rookies / _cFrances Kay |
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260 |
_aLondon : _bMarshall Cavendish, _c2010 |
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300 | _a168 p. : ill. ; 24 cm | ||
520 | _aThis practical and no-nonsense guide shows how to deal with a range of personality clashes in the work environment, from minor tensions to outright war. | ||
650 |
_aGENERAL MANAGEMENT _xINTERPERSONAL RELATIONS |
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650 |
_aGENERAL MANAGEMENT _xPSYCHOLOGY, INDUSTRIAL |
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650 |
_aGENERAL MANAGEMENT _xPROBLEM EMPLOYEES |
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945 |
_i33281-1001 _rY _sY |
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999 |
_c18608 _d18608 |