| 000 | 00697cam a2200145 4500 | ||
|---|---|---|---|
| 020 | _a0875842747 (pbk.) | ||
| 110 | 1 | _aHarvard Business School | |
| 245 | 0 | _aUnconditional quality | |
| 260 |
_aBoston, Mass: _bHarvard Business School Press, _c1991 |
||
| 300 | _a115p. | ||
| 440 | _aHarvard Business review paperback on 90089 | ||
| 520 | _aThis collection of articles capture some of the best ideas to the renewed commitment of companies in the US business community to and absolute standard of quality, supported by ideas to achieve this goal. The book explains the problem, solutions in qualty management, including service quality. | ||
| 650 | _aCORPORATE MANAGEMENT | ||
| 945 |
_i0003279 _rY _sY |
||
| 999 |
_c13389 _d13389 |
||