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1.
Key performance indicators : developing , implementing, and using winning KPIs/ David Parmenter by
Edition: 2nd. ed.
Material type: Text Text
Publication details: New Jersey: Wiley, 2010
Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.401 PAR.

2.
The ETTO principle : efficiency thoroughness trade off : why things that go right sometimes go wrong/ Erik Hollnagel by
Material type: Text Text
Publication details: Farnham, England : Ashgate, 2009
Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.314 HOL.

3.
Management by measurement : designing key indicators and performance measurement systems / Fiorenzo Franceschini by
Material type: Text Text
Publication details: Berlin : Springer Verlag, 2007
Availability: Items available for reference: Mindef Library & Info Centre: Not for loan (1)Call number: 658.312 FRA.

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