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1.
Listening effectively : achieving high standards in communication / John A.Kline by
Material type: Text Text
Publication details: Upper Saddle River, New Jersey : Prentice Hall, 2003
Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 153.68 KLI.

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2.
The little book of look and listen / by Series: Little books with big ideas ; 66
Material type: Text Text
Publication details: London : A&C Black Publishers Limited, 2009
Availability: Items available for loan: Training Institute Library (1)Call number: CF 372 WAL.

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