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	1.	How to deliver exceptional customer service: 5 star service / Michael Heppell by HEPPELL Michael Edition: 2nd edition Material type: Text Publication details: Great britain : Prentice hall business, 2006 Availability: Items available for loan: Training Institute Library (1)Call number: 658.812 HEP. Place hold Log in to add tags Add to cart (remove)
	2.	Fish! : a proven way to boost morale and improve results/ Stephen C. Lundin, Harry Paul and John Christensen by LUNDIN Stephen C [author] PAUL Harry [author] CHRISTENSEN John [author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: Hyperion Press, 2000 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.314 LUN. Place hold Log in to add tags Add to cart (remove)
	3.	Pemedulian pelanggan menurut perspektif Islam / Yang Berhormat Pehin Datu Seri Maharaja Dato Paduka Seri Setia (Dr.) Ustaz Haji Awang Abdul Aziz bin Juned. by ABDUL AZIZ bin Juned Edition: Cetakan Pertama Material type: Text Publication details: [Bandar Seri Begawan] : Jabatan Mufti Kerajaan, Jabatan Perdana Menteri, Negara Brunei Darussalam, 2007 Availability: Items available for loan: Mindef Library & Info Centre (2)Call number: B 658.812 JMK, ... Training Institute Library (1)Call number: B 658.812 ABD. Place hold Log in to add tags Add to cart (remove)
	4.	Pemedulian pelanggan menurut perspektif Islam / Yang Berhormat Pehin Datu Seri Maharaja Dato Paduka Seri Setia (Dr.) Ustaz Haji Awang Abdul Aziz bin Juned by ABDUL AZIZ Juned Edition: Cetakan Kedua Material type: Text Publication details: Brunei Darussalam : Jabatan Mufti Kerajaan, 2008 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: B 658.812 JMK. Sultan Haji Hassanal Bolkiah - Institute of Defence and Strategic Studies Library (1)Call number: B 658.812 JMK. Place hold Log in to add tags Add to cart (remove)
	5.	Tip menawan hati pelanggan / Zainuddin Zakaria, Ziadatul Hidayah Zakaria by ZAINUDDIN Zakaria Material type: Text Publication details: Kuala Lumpur : PTS Professional Publishing, 2008 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: M 658.812 ZAI. Place hold Log in to add tags Add to cart (remove)
	6.	Understanding and managing customers / edited by Isobel Doole, Peter Lancaster and Robin Lowe by DOOLE, Isobel Material type: Text Publication details: United Kingdom : Pearson Education Limited, 2005 Availability: Items available for loan: Training Institute Library (1)Call number: 658.812 DOO. Place hold Log in to add tags Add to cart (remove)