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	1.	Little red book of sales answers : 99.5 real world /cJeffrey Gitomer by GITOMER Jeffrey Edition: Box set ed. Material type: Text Publication details: New Jersey : Prentice Hall, 2005 Availability: Items available for loan: Training Institute Library (1)Call number: 658.85 GIT. Place hold Log in to add tags Add to cart (remove)
	2.	The reinventor's fieldbook : tools for transforming your government / David Osborne and Peter Plastrik by OSBORNE David PLASTRIK Peter Edition: 1st ed Material type: Text Publication details: San Francisco : Jossey Bass, 2000 Availability: Items available for loan: Mindef Library & Info Centre (5)Call number: 352.3 OSB, ... Pusat Pendidikan Sekuriti (1)Call number: 352.3 OSB. Place hold Log in to add tags Add to cart (remove)
	3.	Customer knowledge management : leveraging soft skills to improve customer focus / Soumit Sain and Silvio Wilde. by SAIN Soumit Series: Management for professionals Material type: Text Publication details: Heidelberg : Springer, 2014 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.812 SAI. Place hold Log in to add tags Add to cart (remove)
	4.	Tip menawan hati pelanggan / Zainuddin Zakaria, Ziadatul Hidayah Zakaria by ZAINUDDIN Zakaria Material type: Text Publication details: Kuala Lumpur : PTS Professional Publishing, 2008 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: M 658.812 ZAI. Place hold Log in to add tags Add to cart (remove)
	5.	Inspire! : why customers come back / Jim Champy by CHAMPY Jim Material type: Text Publication details: New Jersey : Pearson Education, Inc., 2009 Availability: Items available for loan: Training Institute Library (1)Call number: 658.8 CHA. Place hold Log in to add tags Add to cart (remove)