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	1.	Jane's crisis communications handbook by FERNANDEZ Louie MERZER Martin Material type: Text Publication details: Alexandria, VA. USA: Jane's, 2003 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.45 JAN. Place hold Log in to add tags Add to cart (remove)
	2.	The Oxford guide to writing and speaking by SEELY John Material type: Text Publication details: Oxford, UK: Oxford University Press, 2000 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.45 SEE. Place hold Log in to add tags Add to cart (remove)
	3.	Dealing with difficult people: proven strategies for handling stressful situations and defusing tensions by CAVA Roberta Material type: Text Publication details: London: Piatkus, 1990 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.3145 CAV. Place hold Log in to add tags Add to cart (remove)
	4.	Powerful presentations: simple ideas for making a real impact by EHRENBORG Jons MATTOCK John Edition: 2nd ed. Material type: Text Publication details: London: Kogan Page Ltd, 1997 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.452 EHR. Place hold Log in to add tags Add to cart (remove)
	5.	Making successful presentations by FORSYTH Patrick Material type: Text Publication details: London: Sheldon Press, 1995 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.452 FOR. Place hold Log in to add tags Add to cart (remove)
	6.	Risk and crisis communications: pocket tips booklet by MCLOUGHLIN Barry L Series: Communicate with power Material type: Text Publication details: Washington, D.C.: McLoughlin Multimedia Publishing Ltd., 1996 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.4 MCL. Place hold Log in to add tags Add to cart (remove)
	7.	Say what you mean, get what you want by MCCALLISTER Linda Material type: Text Publication details: New York: Wiley, 1994 Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.45 MCC. Place hold Log in to add tags Add to cart (remove)