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1.
Assessing for excellence: a practical guide by
Material type: Text Text
Publication details: Brussels: EFQM, 2003
Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: XX(13027.1).

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2.
EFQM excellence model: public and volutary sector version, English language by
Material type: Text Text
Publication details: Brussels: EFQM, 2003
Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: XX(13026.1).

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