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1.
Total quality management: text and cases by
Edition: 2nd ed.
Material type: Text Text
Publication details: Oxford, UK: Butterworth-Heinemann, 1999
Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.4013 OAK.

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2.
Total quality management: Pacific Rim edition: text with cases by
Material type: Text Text
Publication details: Melbourne: Butterworth- Heinemann, 1996
Availability: Items available for loan: Mindef Library & Info Centre (1)Call number: 658.4013 OAK.

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