How people tick : a guide to difficult people and how to handle them / Mike Leibling
Material type: TextPublication details: London: Kogan Page, 2005Description: 182 pISBN:- 0749443626 :
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | Mindef Library & Info Centre On-Shelf | 158.2 LEI (Browse shelf(Opens below)) | 1 | Available | 20266-1001 |
Practical guide on dealing with 45 different categories of difficult people. In each case summarises the difficult behaviour, explains why it is irritating, why it occurs, and how to overcome it. Contains numerous anecdotes and practical tips.
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