Business process change : a guide for business managers and BPM and Six Sigma professionals / Paul Harmon

By:

HARMON Paul

Material type: Text

TextPublication details: Burlington MA; London : Morgan Kaufmann, 2007Edition: 2nd edDescription: xli, 548 pISBN:

9780123741523 (pbk) :

Subject(s):

Summary: "... provides a pragmatic introduction to business process change ... designed to provide managers with an overview of the process concepts and best practices and to explain the options managers face as they seek to improve, redesign, or automate their business processes." (author's introduction). Arranged in three main sections: top level concerns, process level concerns, and implementation level concerns.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Mindef Library & Info Centre On-Shelf	658.406 HAR (Browse shelf(Opens below))	1	Available		25986-1001

"... provides a pragmatic introduction to business process change ... designed to provide managers with an overview of the process concepts and best practices and to explain the options managers face as they seek to improve, redesign, or automate their business processes." (author's introduction). Arranged in three main sections: top level concerns, process level concerns, and implementation level concerns.

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