TY  - BOOK
AU  - ELLIS Debbie
AU  - NORTON Bob
TI  - Implementing BS EN ISO 9000 in libraries
SN  - 0851423566 (pbk.):
PY  - 1996///
CY  - London
PB  - Aslib
KW  - ISO 9000
KW  - LIBRARIES
KW  - STANDARDS
ER  -