TY  - BOOK
AU  - DEKKER Sidney
TI  - The field guide to understanding human error
SN  - 0754648265(pbk) :
PY  - 2006///
CY  - Aldershot UK
PB  - Ashgate
KW  - HUMAN ENGINEERING
KW  - INDUSTRIAL ACCIDENTS
KW  - SYSTEM FAILURES
N2  - It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap and resist the temptation of counterfactual reasoning and judgmental language.  It suggests how to apply the new view of building  safety department, handling questions, about accountability and constructing menaingful countermeasures
ER  -