TY  - BOOK
AU  - TOMLYN H M
TI  - Can the current Ministry of Defence performance management regime cope with cognitive effects?
PY  - 2005///
KW  - BALANCED SCORECARD
KW  - BRITAIN
KW  - DEFENCE BALANCED SCORECARD
KW  - DEFENCE MANAGEMENT
KW  - PERFORMANCE MEASUREMENT
N2  - Discussion of the difficulties and limitations of using the Defence Balanced Scorecard in an organisation (the UK Ministry of Defence) which is both a military headquarters and a department of state. Notes that cognitive effects (Effects Based Approach) are often not amenable to measurements that contribute anything meaningful to performance management or organisational strategy. The paper suggest a method to resolve the conflict between balanced scorecard and cognitive effects. This is done via a better understanding of effects and cross governmental outcomes
ER  -