TOMLYN H M <br/><br/>
Can the current Ministry of Defence performance management regime cope with cognitive effects? / 
H M Tomlyn 
 -  2005 
<br/><br/> Discussion of the difficulties and limitations of using the Defence Balanced Scorecard in an organisation (the UK Ministry of Defence) which is both a military headquarters and a department of state. Notes that cognitive effects (Effects Based Approach) are often not amenable to measurements that contribute anything meaningful to performance management or organisational strategy. The paper suggest a method to resolve the conflict between balanced scorecard and cognitive effects. This is done via a better understanding of effects and cross governmental outcomes. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BALANCED SCORECARD<br/>BRITAIN--DEFENCE BALANCED SCORECARD<br/>DEFENCE MANAGEMENT<br/>PERFORMANCE MEASUREMENT