TY - BOOK AU - IMAI Masaaki TI - Kaizen: the key to Japan's competitive success SN - 007554332X (hbk) : PY - 1986/// CY - New York PB - McGraw Hill KW - MANAGEMENT KW - QUALITY CONTROL KW - KAIZEN KW - JAPAN KW - INDUSTRIAL MANAGEMENT N2 - Kaizen is the process of continuous improvement that made Japanese industry so successful. Ironically Japan's the first steps in the process were learned from American industry in the 1950s. The book contains numerous examples of Kaizen in action not just in manufacturing but also in management and corporate culture. Appendices contain checklists plus a case study of Kaizen in Canon ER -