TY - BOOK AU - KAPLAN Robert S AU - NORTON David P TI - Alignment: using the balanced scorecard to create corporate synergies SN - 1591396905 (hbk): PY - 2006/// CY - Boston Mass PB - Harvard Business School Press KW - BALANCED SCORECARD KW - STRATEGIC PLANNING N2 - Explains how to use the Balanced Scorecard to ensure that the work of all parts of an organisation is coordinated and contributing effectively to the overall corporate direction. Uses case studies, frameworks and sample strategies to demonstrate good practice ER -