TY  - BOOK
AU  - CURTIN Gregory G
TI  - The world of e-government
SN  - 0789023059 (hbk) :
PY  - 2004///
CY  - New York
PB  - Haworth Press
KW  - ELECTRONIC GOVERNMENT
KW  - RESEARCH
KW  - PUBLIC ADMINISTRATION
N2  - Study of the theory and practicalities of implementing e-government. The first section looks at governance by e-government with case studies from Canada, Singapore, USA, the EU, New Zealand, and Germany. Part two considers the development of satisfactory provider-customer relationships (the "business" of e-government) and includes a ranking of leading countries in e-government, while the third section considers research being undertaken on e-government: in New Zealand (evaluation of local government websites), in Australia (beyond service delivery), the USA (Congress), and Europe (what various countires do and why they do it)
ER  -