CURTIN Gregory G <br/><br/>
The world of e-government / 
edited by Gregory G Curtin, Michael H Sommer, Veronika Vis-Sommer 
 - New York:  Haworth Press,  2004 
 - 288 p. 
<br/><br/> Study of the theory and practicalities of implementing e-government. The first section looks at governance by e-government with case studies from Canada, Singapore, USA, the EU, New Zealand, and Germany. Part two considers the development of satisfactory provider-customer relationships (the "business" of e-government) and includes a ranking of leading countries in e-government, while the third section considers research being undertaken on e-government: in New Zealand (evaluation of local government websites), in Australia (beyond service delivery), the USA (Congress), and Europe (what various countires do and why they do it). 
<br/><br/><label>ISBN: </label>0789023059 (hbk) :  39.95 USD 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ELECTRONIC GOVERNMENT--RESEARCH<br/>PUBLIC ADMINISTRATION