NIVEN Paul R <br/><br/>
Balanced scorecard step-by-step for government and nonprofit agencies/ 
Paul R Niven 
 - Hoboken NJ, USA:  Wiley,  2003 
 - xiv, 305 p. 
<br/><br/> Explains how to use the balanced scorecard approach to develop performance goals and quantify achievements in the public sector. 
<br/><br/><label>ISBN: </label>0471423289 (hbk) :  45.00 USD 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BALANCED SCORECARD<br/>PUBLIC ADMINISTRATION