TY  - BOOK
AU  - WADE A. Sophie
TI  - Empathy works: the key to competitive advantage in the new era of work
SN  - 9781774581513 (pbk.):
U1  - 158.7 WAD 
PY  - 2022///]
CY  - [Vancouver, British Columbia]
PB  - Page Two Books
KW  - COMMUNICATION IN ORGANIZATIONS
KW  - EMPATHY
KW  - LEADERSHIP
KW  - SOCIAL INTERACTION
KW  - SUCCESS IN BUSINESS
N1  - Includes bibliographical references
N2  - In empathy works, work futurist, international keynote speaker, instructor, workforce consultant, and host of the popular Transforming Work podcast Sophie Wade reveals why empathy is an essential corporate value, mindset, and skill for understanding and engaging customers and employees to achieve sustainable growth. As we adapt for increased digitalization and flexible work environments, Wade explains how to integrate empathy throughout an organization: into the culture, leadership, and teamwork. Sharing data and insights from brain science and organizational psychology, Wade shares real situations and stories from around the world to guide you along the way
ER  -