WADE A. Sophie

Empathy works: the key to competitive advantage in the new era of work/ by A. Sophie Wade - [Vancouver, British Columbia]: Page Two Books, [2022] - 295 pages: illustratons; 22 cm.

Includes bibliographical references.

In empathy works, work futurist, international keynote speaker, instructor, workforce consultant, and host of the popular Transforming Work podcast Sophie Wade reveals why empathy is an essential corporate value, mindset, and skill for understanding and engaging customers and employees to achieve sustainable growth. As we adapt for increased digitalization and flexible work environments, Wade explains how to integrate empathy throughout an organization: into the culture, leadership, and teamwork. Sharing data and insights from brain science and organizational psychology, Wade shares real situations and stories from around the world to guide you along the way.

9781774581513 (pbk.):


COMMUNICATION IN ORGANIZATIONS
EMPATHY
LEADERSHIP
SOCIAL INTERACTION
SUCCESS IN BUSINESS

158.7 WAD