TY - BOOK AU - LEHMANN Ingrid A TI - Peacekeeping and public information: caught in the crossfire SN - 0714649309 (hbk.): PY - 1999/// CY - London PB - Frank Cass KW - COMMUNICATIONS THEORY KW - MEDIA RELATIONS KW - PEACEKEEPING KW - PUBLIC INFORMATION KW - PUBLIC RELATIONS KW - STRATEGIC MANAGEMENT KW - UNITED NATIONS N2 - Demonstrates the absence of an established doctrine and lack of consistent management principles regarding public information in peacekeeping missions in 5 case-studies of United Nations peacekeeping operations in the 1990s. The study's main tenet is that communication is a strategic management function for international organisations, particularly when they operate in a peacekeeping mode and that, to avoid deterioration of public image, loss of message and lack of internal communication, organisations should apply 6 prescribed principles ER -