TY - BOOK AU - ROGAN Randall G (ed.) AU - HAMMER Mitchell R (ed.) TI - Dynamic processes of crisis negotiation: theory, research and practice SN - 027595224X (hbk.) PY - 1997/// CY - Westport, Conn. PB - Praeger KW - CRISIS MANAGEMENT KW - CRISIS NEGOTIATIONS KW - HOSTAGE SITUATIONS KW - PSYCHOLOGY N2 - Includes detailed coverage of negotiation models; emotional expression and postincident crisis counselling; relationship development models for hostage negotiations; intercultural dynamics in crisis incidents; communicating with cults; and training negotiators ER -