ROGAN Randall G (ed.)

Dynamic processes of crisis negotiation: theory, research and practice - Westport, Conn.: Praeger, 1997 - 184p.

Includes detailed coverage of negotiation models; emotional expression and postincident crisis counselling; relationship development models for hostage negotiations; intercultural dynamics in crisis incidents; communicating with cults; and training negotiators.

027595224X (hbk.)


CRISIS MANAGEMENT
CRISIS NEGOTIATIONS
HOSTAGE SITUATIONS
PSYCHOLOGY