TY  - BOOK
AU  - DAVENPORT Thomas H
AU  - PRUSAK Laurence
TI  - Working knowledge: how organisations manage what they know
SN  - 0875846556 (hbk.)
PY  - 1998///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - INFORMATION MANAGEMENT
KW  - KNOWLEDGE MANAGEMENT
KW  - MANAGEMENT
N2  - Demonstrates how business organizations can turn their intellectual assets or corporate wisdom into market assets via 4 main activities; accessing, generating, embedding and transferring knowledge. The key skills, techniques and processes of each activity are detailed, with examples from 'knowledge-rich' organizations - including British Petroleum and the U.S. Army
ER  -