BENDELL Tony <br/><br/>
Implementing quality in the public sector 

 - London:  Pitman Publishing,  1994 
 - 255p. 
<br/><br/> Focuses on the experience of Britain and the United States in implementing Total Quality Management programmes in public sector services. Includes a chapter on market testing and competitive tendering in the UK Ministry of Defence. 
<br/><br/><label>ISBN: </label>0273605232 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BRITAIN<br/>DEFENCE PROCUREMENT<br/>PUBLIC ADMINISTRATION<br/>QUALITY MANAGEMENT