TY - BOOK AU - ALBERT Steven AU - BRADLEY Keith TI - Managing knowledge: experts, agencies and organizations SN - 0521598877 (pbk.) PY - 1997/// CY - Cambridge PB - Cambridge University Press KW - BUSINESS ORGANISATION N2 - This book argue that expert professionals have fuelled a break away from the traditional organisational structure to an organisational structure at the heart of which is an agent and/or an agency system. It focus upon a group of knowledge-based employees - experts - who increasingly have influence over work and wealth creation. Case studies are developed from companies including AT and T, the Hollywood film industry, London accounting firms, and specialised agencies such as Labforce and Knowledge Net ER -