TY - BOOK AU - GANS Joshua TI - The disruption dilemma SN - 9780262034487 (hbk.): PY - 2016/// CY - Cambridge, MA PB - Mit Press KW - CRISIS MANAGEMENT KW - ORGANIZATIONAL CHANGE N1 - Includes bibliographical references and index N2 - In this book, Joshua Gans cuts through the chatter to focus on disruption in its initial use as a business term, identifying new ways to understand it and suggesting new tools to manage it. Almost twenty years ago Clayton Christensen popularized the term in his book. The Innovator's Dilemma, writing of disruption as a set of risks that established firms face ER -