FISHER Roger <br/><br/>
Getting to yes :   negotiating agreement without giving in / 
by Roger Fisher and William Ury, with Bruce Patton, editor. 
 - 3rd edition. 
 - New York :   Penguin books ,   2011. 
 - xxix, 204 p. : ill. ; 20 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9780143118756 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PERSUASION (PSYCHOLOGY)<br/>ADMINISTRATION<br/>HUMAN RELATIONS<br/>NEGOTIATION