WILSON Jerry R.

151 quick ideas to inspire your staff / by Jerry R. Wilson. - Franklin Lakes, NJ : Career Press, 2005. - 208 p. ; 21 cm.

Includes index.

The basic concept of this book is to inspire employees to create and maintain delighted repeat customers! This book demonstrates that business owners don?t have to constantly replace employees or use artificial incentives and harsh methods to get employees to help the business succeed.

9789833830503 (pbk.)


EMPLOYEE MOTIVATION