TY  - BOOK
AU  - BOURNE,Mike
TI  - Balanced scorecard
SN  - 9780340946497 (pbk.)
PY  - 2007///
CY  - London
PB  -  Hodder Arnold
KW  - PERFORMANCE
KW  -  MEASUEREMENT
KW  - PERFORMANCE STANDARDS
KW  - ORGANIZATIONAL EFFECTIVENESS
KW  -  EVALUATION
N1  - Includes bibliography referrence
ER  -