TY  - BOOK
AU  - RAE Leslie
TI  - Using people skills in training and development
SN  - 074942575X (pbk.):
PY  - 1998///
CY  - London
PB  - Kogan Page
KW  - PEOPLE SKILLS
N2  - This book gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on. Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear
ER  -