Effective crisis communication : moving from crisis to opportunity /
Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger.
- 3rd edition
- California : SAGE, 2015.
- xvii, 250 pages ; 23 cm.
Includes bobliographical references and index.
This book provides readers with practical advice on how to effectively manage and overcome a crisis. The authors offer guidelines for taking the many challenges that crisis present and turning those challenges into opportunities.
9781452257518 (pbk.) : USD96.00
CRISIS MANAGEMENT EMERGENCY MANAGEMENT COMMUNICATION STUDIES