ULMER Robert R.

Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. - 3rd edition - California : SAGE, 2015. - xvii, 250 pages ; 23 cm.

Includes bobliographical references and index.

This book provides readers with practical advice on how to effectively manage and overcome a crisis. The authors offer guidelines for taking the many challenges that crisis present and turning those challenges into opportunities.

9781452257518 (pbk.) : USD96.00


CRISIS MANAGEMENT
EMERGENCY MANAGEMENT
COMMUNICATION STUDIES