TY  - BOOK
AU  - THOMPSON Neil
TI  - Effective communication: a guide for the people professions 
SN  - 9780230243507 (pbk.) :
PY  - 2011///
CY  - Basingstoke
PB  - Palgrave Macmillan
KW  - SOCIAL SCIENCE
KW  - SOCIAL WORKS
KW  - LANGUAGE AND LANGUAGES
KW  - COMMUNICATION
N1  - Includes bibliographical references and index
ER  -