TY - BOOK AU - TEMPLEMAN Bill TI - Leadership basics for frontline managers: tips for raising your level of effectiveness and communication SN - 9781482219951 (pbk.) : PY - 2014/// CY - Boca Raton PB - Productivity Press, KW - LEADERSHIP KW - COMMUNICATION IN MANAGEMENT KW - BUSINESS & ECONOMIES KW - QUALITY CONTROL N1 - "A Productivity Press book"; Includes bibliographical references and index N2 - "This book explains how to manage and work with people more effectively. Focused on interpersonal management skills, it is organized into three categories: Personal Effectiveness, Leadership, and Communication ER -