TY  - BOOK
AU  - ALFORD John
ED  - O'FLYNN Janine
TI  - Rethinking public service delivery: managing with external providers 
SN  - 9780230237957 (pbk.) :
PY  - 2012///
CY  - Basingstoke [UK ]
PB  - Palgrave Macmilla, 
KW  - PUBLIC ADMINISTRATION
KW  - HUMAN SERVICES
KW  -  MANAGEMENT
KW  - PUBLIC WELFARE ADMINISTRATION
N1  - Includes bibliographical references (p. 271-303) and indexes
N2  - "Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation
ER  -