ALFORD John

Rethinking public service delivery : managing with external providers / John Alford and Janine O'Flynn. - Basingstoke [UK ]: Palgrave Macmilla, 2012. - xv, 312 pages : ill. ; 23 cm. - The public management and leadership series .

Includes bibliographical references (p. 271-303) and indexes.

"Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation.

9780230237957 (pbk.) : 25.99 GBP


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