TY - BOOK AU - FIORE Stephen M TI - Complex collaborative problems solving processes in mission control PY - 2014/// KW - PROBLEM SOLVING KW - COMPLEX PROBLEMS N2 - Study of approach to problem solving used in NASA's Mission Control Center "in a complex domain characterized by ambiguity, uncertainty, ill-structured problems, dynamic conditions, high risk and time pressure". Found that team knowledge building is essential for successful collaborative problems solving ER -