TY  - BOOK
AU  - CAMERON Esther
AU  - GREEN Mike
TI  - Making sense of change management: a complete guide to the models tools and techniques of organizational change 
SN  - 9780749464356 (pbk.) 
PY  - 2012///
CY  - London
PB  - Kogan Page, 
KW  - ORGANIZATIONAL CHANGE
KW  -  MANAGEMENT
KW  - REENGINEERING (MANAGEMENT)
KW  - INFORMATION TECHNOLOGY
N1  - Previous ed.: 2009; Includes bibliographical references and index
N2  - Written for students and professionals alike, "Making Sense of Change Management" is the classic text in the field of change management. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. It offers considered insights into the many frameworks, models and ways of approaching change and helps the reader to apply the right approach to each unique situation. This completely revised and fully updated new edition includes new chapters on managing change in tough and uncertain times and the deeper skills of becoming a true agent of change
ER  -